2010 - Getting IT Right

Tuesday, 16 Mar 2010, 09:00


Conference Sponsors:      

Sayer Vincent Touchstone

Media Sponsor:

Charity Times

Catch up with new trends in information systems management with the 2010 CFDG IT Conference. This year’s conference follows up on feedback received last year by focusing on strategic issues of direct relevance to an FD who is responsible for IT. The key underlying theme this year is the importance of defining and measuring the benefits of IT within your organisation. As an FD responsible for IT it is your responsibility to ensure that the IT function is seen as an enabler rather than just a cost-centre.


With this in mind we have presentations this year on building an IS strategy; developing a business case; benchmarking the IT function; and developing a web strategy. We also have a theme that looks broadly at the processes and relationships that underpin best practice in IT. Under this heading we are looking at outsourcing; consortium working, project consolidation and team building. The formal part of the day concludes with some ‘blue-sky’ thinking from Professor Peter Cochrane who will be looking at what the major developments in IT are that we will have to take account of in the next few years.

We are sure the combination of strategic focus and technological trends will give you food for thought and help you understand the impact and implications of IT for your organisation.

Why you need to attend?

• Get your complete update on all IT issues you should be aware of in 2010 in just one day
• Meet colleagues and discuss other organisations’ experiences
• Hear high-level speakers from the corporate and charity world

Who should attend?

Finance Directors, Directors of Resources, IT Directors, IT Managers, Chief Executives, Trustees with an interest in IT

Download the conference brochure pdf icon


The Reception

Delegates attending the conference are invited to a reception immediately following the end of the programme.

The reception provides the ideal opportunity to network with speakers and delegates at the end of the day.

The Exhibition

There will be an exhibition alongside the conference programme. Exhibitors working in a range of service areas will be available for delegates to meet, ask questions and share information.

The informal setting is an excellent opportunity to find products and service suppliers who can assist in tackling your charities' problems and who can help to make the management of your charity more efficient.

The conference timetable allows delegates plenty of opportunity to browse the exhibition and network during breaks.

The following companies are exhibiting at the IT Conference 2010:

appiChar - www.appichar.co.uk
CFDG - www.cfdg.org.uk
CFM Systems - www.cfmsystems.com
COA Solutions - www.coasolutions.com/not-for-profit.php
Co-Operative Systems - www.coopsys.net
ESiT Ltd - www.esit.co.uk
Hoge 100 Business Systems Ltd - www.hoge100.co.uk
IRIS Accounting & Business Solutions - www.iris.co.uk/exchequer
NEC Philips Unified Solutions - www.nec-enterprise.com
Newton IT Solutions - www.newtonit.co.uk
Premier IT- www.premierit.com
RescueIT Ltd - www.rescueit.co.uk
Sapphire Systems - www.sapphiresystems.co.uk
Sayer Vincent - www.sayervincent.co.uk
SOCITM - www.socitm.gov.uk
Touchstone Group - www.touchstone.co.uk



Presentations available below.  Click session titles to download PDFs

   5.75hrs CPD

9.00-9.45    REGISTRATION

9.45-10.00    CHAIR'S WELCOME
John Tate, CFDG IT Advisor

10.00-11.00    OPENING PLENARY

Making A Difference With IT pdf icon

Especially in changing and challenging times, IT has a critical role to play. Get it right and you can generate significant productivity and efficiency gains. Get it wrong and you are putting business viability at risk. Dave will be presenting a series of tips to help you ensure that you get it right.
Dave Aron, Vice President & Research Director, Gartner


11.30-12.15    SESSION 1

1A: Médecins Sans Frontières Case Study pdf icon

James will talk about how outsourcing data and income processing has been central to the fundraising strategy of MSF in both the UK and Ireland. He will also draw on experiences with the British Red Cross, Disasters Emergency Committee, and Comic Relief. James will make the case for outsourcing in providing flexible, scalable systems, which enable fundraising success, working from start-up.
James Kliffen, Head of Fundraising, Médecins Sans Frontières UK

1B: IS Strategy - Barnardo's Case study pdf icon

IS strategy is the vision of how IS contributes to the success of the whole business.  Most organisations struggle to produce such a strategy yet without it how do you know you are ""doing the right things"" rather than just "doing things right"?  Find out how Barnardo's achieved it, what it looks like, how well it has worked and what we plan to do next.
Bob Darby, Director of Information Services, Barnardo's

12.15-13.00    SESSION 2

2A: Making the case for change pdf icon

Building a business case for investing in systems can be a daunting task - especially when resources are tight...and yet the benefits of investing in efficient processes are key to operating successfully in increasingly trading conditions... This session will explore how thinking through what you aim to achieve can make a difference to what you choose to do, how you choose to do it and what eventually gets delivered.
Alexis Chapman, Consultant, Silverkite Consulting

2B: Using a collaborative approach within a consortium to specify and select a shared case management system pdf icon

In 2008, the Refugee Council, Scottish Refugee Council and Welsh Refugee Council decided that it made sense to collaborate on the design, selection and implementation of a single case management system to support the delivery of their various advice and other support services to refugees.   Ian and Richard will talk you through some of the techniques (use of online collaboration tools,  an agile/lean approach to procurement) that they used to build end user engagement and to achieve agreement across the three organisations on the requirements for, and the selection of, a single shared system.
Richard Collings, Independent Information Systems Consultant & Ian Williamson, Head of IT, Refugee Council


14.15-15.00    SESSION 3

3A: Benchmarking the IT function pdf icon

The Charity Consortium IT Directors Group (CCitDG) has been benchmarking its members’ IT functions for many years.  Over those years, the maturity of our CCitDG benchmarking has developed considerably.  In 2008 they embarked on an innovative commercial partnership with the Z/Yen Group, working jointly to progress the benchmarking yet further. The session will describe the scale and scope of information now being collected, explain the novel techniques being used for data collection and resulting information presentation, and discuss ways that the information can be used to the benefit of your charity.
Ian Harris, Z/Yen & Laura Dawson, Head of Information Systems, RSPB

3B: Economies of scale from consolidated projects - British Red Cross Websites' Relaunch pdf icon

The British Red Cross will present a case study on an ambitious project to almost simultaneously relaunch their two key websites.  Consolidating two projects for different parts of the organisation into a series of single supplier contracts has been a major success for their new project office and lead to surprising economies of scale as well as some unexpected challenges for the project managers.  The presentation will cover the benefits to the Red Cross from this approach and how the resulting challenges were addressed, as well as sharing the lessons learnt along the way."
Jon Day, Project Manager & Ben Mardle, Project Manager, British Red Cross

15.00-15.45    SESSION 4

4A: Building an effective team - the relationship between the FD and IT Director pdf icon

Systems and systems integration are at the heart of the charities fundraising and outputs. In recent years Asthma UK has centralised its marketing data base system, commissioned a bespoke research database using developers in India and much more.  An underlying tension is always the analysis of the business and its needs. Greg and Ian will talk about how they have built a constructive relationship and what each expects of the other to ensure that their customer’s needs are met.
Ian Bucknell, Executive Director Operations & Greg Yakub, IT Director, Asthma UK

4B: The challenges that developing a digital strategy presents for charities

An interactive session that will actively invite debate and discussion around the issues that impact an organisation wrestling with what all this new fangled web stuff really means - generally and specifically what opportunities and challenges it presents for IT infrastructure, working practices and departmental structures. Using insights from digital strategy development for organisations as wide ranging from large organisations like the National Trust, organisations with a global reach such as  WSPA and smaller organisations like MND.
Jason Potts, Director, Think Consulting Solutions


16.15-17.15    CLOSING PLENARY

IT 10 Years On

The tech cycle is currently around 9 months, and for managers it is 2.5 years, whilst people move on in just 5. 
So the next decade will see significant tech changes with an average of 4 management and 2 people
change-outs.  This new breed will have entirely different expectations and new demands from today, and companies will have morphed to new, dynamic and more transient entities.  To survive and serve their companies, IT Directors will have to change the nature of their operations away from network and desktop support toward data, information and knowledge management, business modelling and decision support.   A more tech-savvy workforce will have evolved to the point where they provide their own hardware and software, and decide their own work modes and tools.
Professor Peter Cochrane, Co-Founder, Chairman & Director, Cochrane Associates

17.15-17.30    CHAIR'S CLOSE


Venue Details


The Royal College of Surgeons of England, Lincoln's Inn Field, London, WC2A 3PE

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Bookings & Prices


Terms and Conditions:

Written notice of cancellations up to 21 days before an event will incur a 25% administration fee. After this time period, a 100% cancellation charge will apply. Substitutions (i.e. name changes) for the course booked can be made free of charge.

CFG reserves the right to cancel any event two weeks prior to the event date. You will be entitled to a full refund or given the opportunity to transfer to an alternative date. However we regret that we cannot refund any travel or accommodation costs incurred by delegates. CFG accepts no liability if an event is cancelled or postponed for reasons beyond our reasonable control resulting from an act of God, governmental regulation, fire, war, terrorist activity or civil commotion.

It may be necessary for reasons beyond our control to change the date, time or the venue at any time prior to the event date. If this occurs you will be informed of changes and given the opportunity to cancel or transfer to an alternative date.

CFG reserves the right to amend the content of the programme or the speakers where necessary without consulting booked delegates.

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