Banking
At CFG, we are acutely aware of the ongoing banking challenges charities face. We are in proactive discussions with charities, banks, government and relevant agencies to better understand these issues and propose practical policy solutions.
Charities themselves play a vital role in this work. By actively keeping information up-to-date, charities can both minimise the risk of banking issues (such as account freezes and late payments) and enable us, and other bodies, to demonstrate that the sector is leading on best practice.
We have and will continue to work with banks and charities to improve processes.
Communicating with your bank
This guide is designed to support charitable organisations to communicate with their bank and, if necessary, to help them through the complaints process. It also explains how to escalate an unresolved issue to the Financial Ombudsman Service.
CFG's Charity Banking Report
The report, based on responses from more than 2,400 people paints a mixed but somewhat encouraging picture. Some of the banking challenges that dominated previous years are easing, but new pressures around banking charges and the loss of local, in-person services are growing fast.
Government to bring forward debanking legislation
CFG POLICY WIN: Protections will support charities that face bank account closure.
Get Bank Fit in 2026!
CFG is encouraging charities to get Bank Fit for 2026 by strengthening their banking foundations. Read on to find out more...
What's safer than the bank?
Is your bank the only place to hold cash? Rachel Titchen from Broadstone looks at how to use different cash vehicles and how they can reduce risk.