Policies

At CFG we aim to operate to the highest standards, which are outlined in a range of policies available to you to read and download below.

Events are central to our work. Thousands of people attend CFG events all over the UK every year, and our Events T&Cs provide a framework of understanding for those attending.

Read our Events T&Cs 

CFG is a registered charity, governed by a board of up to 10 dedicated trustees, whose collective experience helps us deliver our strategic plan. Find out about the role of the trustees and how the CFG Board operates.

Download our Governance Policy

We take your privacy and protection very seriously and our Data Protection/Privacy Policy is designed to inform you about how we deal with your personal details.

Read our Data Protection/Privacy Policy

This website uses cookies to better the user experience while visiting the website. Find out more about the cookies we use and how they store information.

Read our Cookie policy

CFG runs a range of helplines for our members, in partnership with other expert organisations. Read the terms of use for our helplines here.

Download our Helplines Policy (pdf)

One of the ways in which we aim to continue to improve our services is by listening and responding to comments and complaints. If you feel that our service to you, or other aspects of our operation, have not reached the expected standard, please use our complaints policy to let us know.

Download our Complaints Policy

 If you have any questions, concerns or feedback about any of CFG’s policies, please let us know by using the Contact Us form.