Understanding your bank’s mindset

Thursday 22 May 2025

Online Event

What are banks looking for when onboarding charities? Find out at this free-for-members event as we discuss how charities can best position themselves with the banks' KYC (Know Your Customer) queries in mind.

Why should I attend?

Join us for an insightful webinar where CFG's Clare Mills (Deputy CEO, Director of Policy and Communications) will interview Chris Foy, Co-Head of Financial Crime at United Trust Bank. This discussion will provide essential guidance on how banks approach onboarding charities, what they look for, and how charities can effectively respond to KYC (Know Your Customer) queries. The session will also cover key considerations for charities when drafting their policies and procedures.

Key topics covered:

  • How banks assess charities during onboarding

  • Key KYC requirements and how to respond

  • Policy and procedure considerations for charities

  • Common challenges and how to navigate them

  • Managing ongoing charity and bank relations



Where and when?

  • Thursday, 22 May 2025

  • Time: 11:00 - 12:15

  • Online via Zoom – Joining instructions will be shared one week before the event.


How do I book?

Book below. You will receive joining details one week before the event. If you have any issues, please contact events@cfg.org.uk.


Who should attend?
This session is free and designed for CFG members working in charity finance who want to better understand how banking processes impact charities.

About CFG events and membership.
Becoming a CFG member gives you access to exclusive benefits, including event discounts. Learn more about CFG Membership before you book. Association of Independent Museums members can register for free CFG membership through our partnership.

CFG events, training, and members' meetings can contribute towards your continuous professional development (CPD). This webinar may count towards your CPD hours. For more details, contact your association or email events@cfg.org.uk.

 
Speakers

Clare Mills, Director of Policy and Communications, CFG

Chris Foy, Co-Head of Financial Crime, United Trust Bank

Steph Charsley, Head of Deposit Solutions, United Trust Bank

Prices
Charities - Members£0.00